Privacy Policy
Last updated: January 2024
Introduction
At ActiveWay Life, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and participate in our activities. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
Personal Data
Personally identifiable information, such as your name, email address, and contact information, that you voluntarily give to us when you register with the website, when you choose to participate in various activities related to the website, or when you contact us with inquiries. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the website.
Derivative Data
Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website. This information helps us improve our services and provide better content.
Financial Data
We do not collect or store any financial information. All payment processing, if applicable, is handled by secure third-party payment processors who maintain their own privacy policies regarding the handling of your payment information.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Create and manage your account and participation in our activities
- Email you regarding your account or activity updates
- Respond to your inquiries and provide customer support
- Send you information about workshops, events, and community initiatives
- Monitor and analyze usage and trends to improve your experience with the website
- Notify you of updates to the website and our services
- Prevent fraudulent transactions and protect against criminal activity
- Process your requests and deliver the services you have requested
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These third-party service providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing services to us.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our organization to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. You are responsible for maintaining the secrecy of your unique password and account information at all times.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.
We may use cookies for various purposes including remembering your preferences, understanding how you use our website, and improving our services. You have the right to decide whether to accept or reject cookies through our cookie consent management system.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal information that we hold
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When we no longer need your personal information, we will securely delete or anonymize it.
Children's Privacy
We do not knowingly collect information from children under the age of 13. If you are under 13, please do not provide any information on this website. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately.
Third-Party Websites
The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
ActiveWay Life
Email: [email protected]
Available: Monday - Friday, 9:00 AM - 5:00 PM AEST
We will make every effort to respond to your inquiry within a reasonable timeframe and work with you to address any concerns you may have about how we handle your personal information.